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General conditions of sale

DELIVERY TERMS for our daylilies

We despatch our daylilies from  May 15 till approximately October 15 every year.

Having in mind the higher shipping costs when shipping to some countries we have decided to offer these customers 3 daylilies of different sorts as a gift.

We can deliver our plants practically to any country in the world.

 

PARTICIPATION ON THE DELIVERY COSTS

For an order higher then 100 € the shipment is free of charge.

All delivery costs on exports are indemnified by a gift of 3 plants.

Costs of delivery are based on the price lists of the shipping company (mainly PPL, i.e. DHL).

The delivery costs for the following destinations are approx. 20 € - via PPL (DHL)if the parcel weight is lower then 2 kg. For 5 kg it is approx. 27 €:

For France, Belgium, Danemark, Italy, Luxembourg, Hungary, the Netherlands, Rumania, Switzerland, and Great Britain 

For the following group of countries these costs are:

.

Germany

The delivery costs make 11€ - via PPL (DHL)

For an order higher then 100€ the shipment is free of charge.

Austria and Poland:

The delivery costs make 13€ - via PPL (DHL)

For an order higher then 100€ the shipment is free of charge.

All the other countries outside the EU

The customer will be informed well ahead about the delivery costs through a Pro-forma invoice sent as an enclosure of our confirming e-mail.

The plants are despatched bare-rooted, extremely well protected against drainage.

All the plants are marked by their names and the appropriate information following the official AHS checklist.

 

PAYMENT

When ordering through our e-shop the customer may choose an appropriate currency. It is possible to pay in EUR. Our prices are exempt from the VAT.

Other conditions:

If for any reason happens that one or several articles are sold-out we are prepared to offer other varieties of similar properties and the same or higher price. We ask the buyer by an e-mail or call for his approval of such a replacement.

Protection of personal data and appropriate information security. (GDPR)

E-shop operator the Dolce Daylily Farm as a data controller (hereafter referred to as „the controller“) under Article 13 of Regulation (EC) No 2016/679 of 27 April 2016 informs his clients (hereafter referred to as „the data subject“) about the following:

1. Personal data of the data subject which will be handed over to the controller during placing an order will be treated to conclude a contract. The legal bases for personal data treatment of the data subject are the conclusion of a contract based on the order placed by the data subject.

2. The purpose of enabling access to the personal data to the controller is the identification of contracting parties needed to conclude the contract which would not be possible without these data.

3. Personal data of the data subject will be treated for a period within which the controller is obliged to keep them according to generally applicable legally binding rules, it means for 5 years at least.

4. When treating the personal data no profiling using automated processing will be affected.

5. Personal data of the data subject may be handed over to the person providing transport services which the data subject had chosen, further to the persons providing accountancy and legal services.

6. The data subject is authorized to have access to his data, to edit, or to delete them.

Contact form

This form is not intended for placing orders.

Your message will be sent to our e-mail. We will answer your questions without delay. 

Information about the protection of your personal data

Why to buy from us?

Free delivery starting at EUR 150.
Tree daylilies free for all the exports.

We despatch daylilies from April to mid-October but accept orders all year round.

All our daylilies are carefully packaged, moistured and individualy marked.

In case that your daylilies are out of stock you will receive your money back.

Swift contact

00420 734 868 272

hemerocallis@email.cz

Advice on call

We speak

English, French, German, Dutch